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日本語This topic contains 322 replies, has 83 voices, and was last updated by 
100Audio-ZhaoShiru 1 month, 3 weeks ago.
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Posts
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Hi,RSMmusic
We will check the situation. Our relevance staff will resent you an email soon.
Hi
I still haven’t received any email.
How long does this process take?Hello i wanna ask about my withdraw status, i don’t receive any email for my payment status, thank
Hello.
I have updated my personal information (added bank account) around a week ago, but still did not recieved confirmation email.
Now it is under “Your application is pending review” status.
How long does it takes?Help me please to solve the problem. I want make withdrawal but I can
t paste my bank information in vendor-dashboard because this field is inactive and show this massage: «You have a processing Contract / Authorization, please wait patiently...» I doesnt changed information on my contract.
How to update bank information and make withdrawal?Hi，KDProduction
You can submit changes on this page:https://100audio.com/en/vendor-dashboard/vendor-update/ ，and make a withdrawal on this page, https://100audio.com/en/your-profile/withdrawal/
In addition, we saw that you submitted the renewal authorization file on May 21, please upload it on this page in time（https://100audio.com/en/vendor-dashboard/documents-upload/）.
For specific update instructions, please refer to: https://100audio.com/en/topic/2431446/Have a nice day!
HI, 100audio!
Tell me, is it possible to sell 100+ tracks with an advance payment?
Hello! I received a letter that Sberbank is on the black list. But I do not have another bank and before I always received money through swift.
Do you have other ways to withdraw money, for example, through AliPays?Hey! I have saved up an amount of 256 US dollars) Can I transfer them to my account as much as possible that year?
Hi，AudioSky
We currently do not support alipay or PayPal. If your bank is on the blacklist, we suggest you try another bank for withdrawal
Thank you
Hi，DeviMusic
Due to bank restrictions, the money in your account needs to exceed $280, then you can apply for withdrawal.
Thank you
Hi,BoDleasons
Sorry, the “Earning in advance” campaign has already ended in November 2019.
Thank you for supporting.
Hi! I am also waiting for the receipt of money for Tinkoff – Russia. The money hasn’t arrived yet. Is everything all right?
Hi，twotriangles
We have not received any message from the bank, if there is no problem, it should arrive soon
It’s been 10 days already. Okay, I will be waiting. I have withdrawn money earlier, to the same account, they came faster.
Hi !
At last I made my first withdrawal. My balance was 327,74 $ , but I received 264 $… So the amount of 63,74 $ was lost somewhere… Please tell me if it’s normal or it’s an error? Thanks!Hi，SoundRanger
Because both the Chinese bank and your local bank will charge a handling fee. Different countries have different rules for charging handling fees, and the specific handling fee deduction is determined by the bank.
Thank you
Hello. It’s 7.12 why does my account say that I can withdraw the money only in 30 days?
Hi，Katunyamusic
In recent months, we have received multiple feedbacks and complaints from customers and other musicians, and we have also found that the number of violations known to be committed on the platform is increasing (Including but not limited to: repeated uploading of music violates fairness rules, uploading copyrighted works ignoring contracts and regulations, etc.), the increase of this phenomenon has seriously violated the interests of the producer group, and undermined the fair, honest, and open overall environment that the platform and producer group have been cherishing and maintaining together. Therefore, we have to tighten the policy to increase the freeze period from 7 days to 30 days.Because there will be some user wrong operations leading to refunds, as well as the possibility of default by the musicians. Therefore, the commission for each new sale of all producers will be temporarily frozen for a period of time to avoid problems
Is it possible to inform the authors beforehand by email in such cases? I haven’t violated any rules and I counted on this money, so it was completely unexpected for me
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