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日本語This topic contains 338 replies, has 88 voices, and was last updated by 
100Audio-ZhaoShiru 1 week, 5 days ago.
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hi，Bardim
I have asked for you, and the bank replied that due to a lot of things at the end of the year, the efficiency of the audit is a bit slow. You can wait a bit longer, and it should be processed in the next few days. Thank you for your understand
He ZhaoShiru! Can you make Payment in Chinese currency RMB to my bank account of raiffeisen bank for example? Tanks
Hi，Audiomechanica
International transfers currently only support settlement in US dollars, and cannot use other currencies. Thank you for your understanding.
Hi，ExcitingMusic
This is the latest notice from the finance department. The commission review may take a long time now. Thank you for your understanding.
We will submit the payment materials to the bank after receiving your application. Due to the current foreign exchange policy, the review and operation cycle of each remittance will be extended. Please refer to the system confirmation email you received for the specific remittance progress.
thank you
Hello! It is not entirely clear why my sale amounted to so little, and in the field where the revenue for the sale should be displayed, the “Non-recoverable amount” is shown?
Hello! It is not entirely clear why my sale amounted to so little, and in the field where the revenue for the sale should be displayed, the “Non-recoverable amount” is shown?
How much did the income from this track amount to and why?Hi，DeniOz
Each sale has a 30-day commission freeze period. The amount of commission displayed is the unfrozen amount. After the expiration date, it will be automatically unfrozen and can be withdrawn. Recently, a large customer purchased music in bulk. Because of the use of large coupons, there is a certain discount. Thank you for your understanding.
HI,MaxSound
The problem now is that as long as the recipient uses a Russian ID or a Russian sanctioned bank, the bank will refuse to pay.
The bank you mentioned has not been used by anyone else for payment yet. If it is a Russian bank, it is likely that it will not work.
Most Russian authors now use bank accounts in other countries and corresponding non-Russian IDs to receive payments.
Thank youAny news about Paypal or Payoneer Payments? Are they possible now for EU countries?
Hi，BozzProduction
Paypal or Payoneer cannot be used for the time being because they cannot be used for tax declaration. Currently, commissions can only be paid through bank transfer
It is the same for all countries, and European regions also need to pay through banks
Thank you for your understanding
Здравствуйте! Могу ли я выводить средства через платежную систему Capitalist (SWIFT)? Они просят составить с вами договор как с юридическим лицом
Hi，IoannGuitar
Due to sanctions, Swift cannot be used in Russian banks and will be rejected by the bank.
Now Russian authors can only receive payments through banks in other countries
Thank you for your understanding
Hello! They accept SWIFT, but they need a contract with you. That’s what the support team wrote to me.:
Hello.Replenishment by bank transfers is possible only from the bank account of a legal entity in EUR or USD after signing the agreement.
The details for the replenishment are agreed individually, in this regard, we can ask you for additional information.:
1. Company name:
2. Address:
3. Registration number:
4. Company email:
5. The website:
6. Full name of the director:
7. Bank:
8. Bank address:
9. Account number indicating the currency:
10. Business profile:
11. VAT (For EU countries):
12. Planned turnover:
13. Will the company be able to sign the contract?
Hi，IoannGuitar
I have asked the financial department. For the sake of risk control, such agreements are usually not signed separately, and Chinese banks will also conduct reviews. Payments related to Russia are unsuccessful.
So currently we recommend using banks in other neighboring countries, such as Kazakhstan, etc.Thank you for your understanding
Hi,
Authors in Ukraine are not affected. Simply submit your bank account and personal information and wait for the bank to review your application.
Currently, only Russian banks are unable to pay due to sanctions. Thank you for your understanding.
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