中文This topic contains 5 replies, has 2 voices, and was last updated by 
100Market-Leila 7 years ago.
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I have four tracks rejected, “Your uploaded item “[del]（This item cannot be proved）________” was declined.” May I get more information on why it cannot be proved? Were you able to open the certificates? I am not sure of what is the reason, I also have problems to open the certificate by clicking on it directly but if I open up my DAW first and open within the DAW, I am able open the certificate. If that is the problem, I may need to send screenshots? IF this is not the case, please give me more insights. Thank you.
Hi LJStudio,
Yes, dear, we could not open the certificate and only find an empty file.
We would suggest that you could export the midi files of the main melody as the original certification proof.
It may be a better choice for you.
For more about original certification, you could refer to this topic: https://100audio.com/en/topic/478072/
Hope that helps.Thank you. I will check to see if it’s fixable.
I will export them as midi files. Please check and see if You are able to retrieve the certificate.
I have uploaded one as the original certificate. If you still can’t open that. Open the second one where I export as midi files. Thank you
Hi LJStudio,
Thanks for your clarification above.
Your tracks have been uploaded successfully and in our review queue now.
You could see the state of the works at your backstage and we will also inform you if there is any problem.
Have a nice day!
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