中文How do I use my coupon?
100Market-TetsuClick on the shopping cart to complete the music selection. Enter your coupon on the shopping cart page. Click on “APPLY” to use it directly. (See the steps below) Step 1: Step 2 :Step 3:
For how long am I allowed to use the music item?
Each license grants you a different period of time to use the music. “Music Authorization 1 – Personal” – 5 months. “Music Authorization 2 – Business” – 1 year. “Music Authorization 3 – Business” – 3 years. “Music Authorization 4 – Business” and “Music authorization 5 – Unlimited” – no time limit. Each license is […]
What is the sound quality after the purchase? Would I still hear the ‘100Audio’ vocal watermark after the purchase?
After the purchase is complete, you will download the product without the ‘100Audio’ voice watermark. The preview audio with the ‘100Audio’ watermark is only for display. Finally, you download the products in WAV format 44.1 kHz-16Bit.
Can music be modified?
100audio is a music selling platform, so we won’t modified the music that is on the shelf. If you want to modified the music, which can you do? what can’t be changed: music melody, arrangement. what can be changed: cut and paste, fade, special effects (effects to achieve), volume, tone, speed, sound / sound and […]
What is Seamless Loop Music (Loop Music)?
In some games, the music is played in a non-stop cycle, without being interrupted. The practical principle is that the head and tail of such music are seamlessly connected. We call it a seamless loop music, or LOOP music. In 100Audio, you can easily know if an item can be played seamlessly simply by looking […]
Something went wrong with item I purchased. What to do?
1, Error when extracting the file: A. Check the progress of the download. If the download is not complete, try to download the item again. You can download again the item within 72 hours from the purchase. B. Check the decompression software version. Please use the latest version of the decompression software. C. In Mac, […]
Where do I download the item I’ve purchased?
1. The download address will be displayed on the payment page. 2.If you are registered at the time of purchase, you may be experiencing a system delay and can not find the product in ‘My Order’. Please check the registration email. 100Audio will send you an email where you can download the product you purchased. […]
How do I change my password?
In order to update your password, click here change the Info under “CHANGE YOUR PASSWORD”
Music Tag
You could click this link :“HOW TO FILL IN THE APPROPRIATE TAG FOR YOUR MUSIC?”
What are the common reasons for problems with downloading?
1. After the purchase is complete, the product has 15 download restrictions and requires you to complete the download within 72 hours. Please download and keep the file in time after purchase. 2. Generally speaking, it may be your network transmission problem. Please check if the network speed is normal. If you can not solve […]
Where can I find the order number?
1. Log in to your account. 2. Click “My Order” in the upper right corner. 3. Find your order number at the first column ID after “#”.
What’s the length of the item after purchase?
The actual length of the product is the same as the preview audio’s duration. You can view the total length of the music through the player (see below). The length of a multi-version item is the cumulative total length of all versions (as shown below). The actual length of each version of the item can […]
Is the sound quality the same in all licenses?
The sound quality is the same for all licenses. After purchase, you can download the music in Wav lossless format.
Can I get a refund after the purchase is complete?
First, the refund application regulations 100Audio’s refund policy is transparent. Your refund request will be sent to the 100Audio help team for review. 1. If the product hasn’t been downloaded yet, your refund request can be accepted. (100Audio team can check the download situation in the background 2. If the product has been downloaded, you […]
When I’m trying to register while purchasing an item, I get an error. What should I do?
When registering in purchase page, it may lead to an error. When it happens please re-register a new account using the same email at https://100audio.com/en/your-profile/register/
