Uploading errors

该主题包含 22 个回复，有 8 个参与人，并且由 100Audio-ZhaoShiru 于 1 周, 3 天前最后一次更新。

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04/03/2024 18:38 #3780241

ngmusic
Participant

Hi there. For 14 hours I have Uploading failed errors, and after that the site logs me out so I have to login again. And it happens every time I’m trying to upload an iteam.

04/03/2024 21:08 #3780400

Thesieryj
Participant

I have the same problem.

04/07/2024 09:19 #3781564

100Audio-ZhaoShiru
Moderator

Hi，Thesieryj/ngmusic

It may still be a network problem, firewall restrictions or other reasons.
The technical department is already investigating. You can try uploading again after some time.

thank you for your understanding

04/08/2024 14:24 #3782664

Thesieryj
Participant

Hello. The problem is still, I can not upload music for almost week. You think it is normal?

04/09/2024 09:20 #3784126

100Audio-ZhaoShiru
Moderator

Hi，Thesieryj

It was an issue with Google security certificate expiration. It has now been resolved and you can use the website normally.
Thanks

04/09/2024 14:08 #3784503

Thesieryj
Participant

Nothing has changed

04/09/2024 14:46 #3784544

ngmusic
Participant

The same situation. And after this error the site logs me out, so I have to log in again.
I can not upload music for a week. Do something with that!!!

04/10/2024 09:12 #3785242

100Audio-ZhaoShiru
Moderator

Hi，Thesieryj/ngmusic

I will report this situation to the technical department

04/11/2024 04:21 #3786305

Thesieryj
Participant

9 days of problem – no any solutions or help. I can’t upload music, my portfolio is fallen down, as well as sales, which are already low. No support for authors at all(((

04/11/2024 09:15 #3786324

100Audio-ZhaoShiru
Moderator

Hi，Thesieryj

The technical department said that the SSL certificate has just been updated. You can try clearing your browser’s cache.
I’ll have the technical department check this issue again

04/11/2024 12:50 #3786601

perceptionmusic
Participant

ПРИВЕТ! ТОЧНО ТАКАКЯ ЖЕ ПРОБЛЕМА! НИ ОДИН ФАЙЛ НЕ ЗАГРУЖАЕТСЯ

04/11/2024 14:22 #3786676

ngmusic
Participant

Thanks it helped

04/11/2024 14:54 #3786749

skolosyik
Participant

Hello! My email is skolosyik@gmail.com and i want to say that i can`t upload a new track. I try to do it but there is always an error when downloading zip files. I don’t understand what the problem is. Tried from different devices but still the same. cleared cache and won’t download music again

04/12/2024 02:18 #3787252

perceptionmusic
Participant

hello! EXACTLY THE SAME PROBLEM! NO FILES ARE UPLOADED

04/12/2024 09:44 #3787325

100Audio-ZhaoShiru
Moderator

HI，

It may still be a problem with the certificate, causing an error to be reported when uploading. You can try clearing the cache.
Our technical department has been checking this issue. Thank you for your understanding

04/16/2024 13:45 #3790017

perceptionmusic
Participant

Good afternoon 100 audio. The download is not possible. Clearing the cache does not help.

04/17/2024 09:04 #3790631

100Audio-ZhaoShiru
Moderator

Hi，perceptionmusic

Our technical department has tested and found no obvious problems, and many people have uploaded successfully recently. If it is not a cache problem, it may be your network firewall settings, and you may need to use VPN and other tools.
I will also feedback your problem to the technical department, hoping to find a good solution.

04/17/2024 23:44 #3791420

EmanMusic
Participant

Hey,
Same thing, for the second day I can’t add files. But, can upload files to other Chinese platforms without problems. Say hello to the technical department.:)

04/18/2024 09:19 #3791843

100Audio-ZhaoShiru
Moderator

Hi，EmanMusic

I will give feedback to the technical department

04/19/2024 12:56 #3792847

alanblack
Participant

Constant loading error
作者

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