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このトピックには4件の返信が含まれ、2人の参加者がいます。3 年、 11 ヶ月前に  DaveMusic さんが最後の更新を行いました。

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  • 05/18/2020 05:01 #1802180

    DaveMusic
    参加者

    Hi, I tried to upgrade from non-exclusive to China exclusive. I received the email, clicked the link and opened the page with the button to “DOWNLOAD YOUR RAW DOCUMENTS”, I click on the button but I can’t download the pdf file (instead it takes me to the home page of your site).
    Thanks for your help, best regards, Davide

    05/18/2020 17:41 #1803086

    100Market-Ray
    参加者

    Hi, DaveMusic
    We suggest you could try to click the link again when your account is log in or right-click and “save as”. If you still cannot download the file, we have emailed the downloaded PDF file to you, please check the inbox of your email.

    05/18/2020 20:09 #1803306

    DaveMusic
    参加者

    Hi Celia, sorry but the link is still not working, and if I try to Save as it saves a html page instead of the pdf.
    And I didn’t receive the email with the pdf attached. Could you please try to re-send it? Thank you, Davide

    05/19/2020 18:24 #1804738

    100Market-Ray
    参加者

    Hi, DaveMusic
    We have sent the PDF file to you again, please check your email.

    05/19/2020 19:54 #1804857

    DaveMusic
    参加者

    Yes, now I received the pdf, thank you!

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5件の投稿を表示中 - 1 - 5件目 (全5件中)

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