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该主题包含 6 个回复，有 3 个参与人，并且由  OlgaKarpova 于 3 年, 6 月 前 最后一次更新。

正在查看 7 个帖子 - 1 至 7 （共计 7 条）
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  • 07/06/2022 16:50 #3035797

    LEVIAckermann
    Participant

    I can’t change my avatar. after clicking on “Update Personal Information”, sends to on this link “Your application is pending review… Please check your E-mail. If you have already received the confirm e-mail, please go back to “Start Selling” at the top-right, or click here. If you have not received any email from 100Audio, please contact us directly global@mail.100audio.com or leave a message in our forum.”, while I did not change anything.

    07/06/2022 17:03 #3035838

    100Audio-ZhaoShiru
    Moderator

    Hi，alanblack

    I checked your information. In 2019, you applied to modify your bank information, but there has been no follow-up. Now that you cannot change your avatar, it may be stuck for this reason.
    I asked the operation department to delete all your applications, and then you can re-submit the application for changing your avatar.

    07/06/2022 17:06 #3035850

    LEVIAckermann
    Participant

    ok

    07/06/2022 17:11 #3035872

    LEVIAckermann
    Participant

    多謝。

    08/10/2022 17:17 #3074659

    OlgaKarpova
    Participant

    Hello, I applied for a change of avatar more than 2 weeks ago. The avatar has not changed in my profile and I have not received any explanations in the mail.

    08/10/2022 17:31 #3074688

    100Audio-ZhaoShiru
    Moderator

    Hi，OlgaKarpova

    Your avatar has been updated, and I see everything is normal here. If it is not displayed in time on your side, it may be due to the problem of network cache. You can try another computer or network environment to check it again.

    08/10/2022 17:37 #3074695

    OlgaKarpova
    Participant

    ok, thanks

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