Home › 论坛 › For Musician › Musician Support (Language: English) › One Of My Music tracks was removed
该主题包含 8 个回复,有 3 个参与人,并且由
OsipovVladimir 于 5 年, 2 月 前 最后一次更新。
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11/11/2020 17:39 #2121593
Hello! Today I saw that my track “Romantic Piano And Cello” was removed from 100Audio, I need to know why, maybe it’s a mistake in system? I didn’t ask to remove this track
11/12/2020 18:45 #2124415Hi, OsipovVladimir
Could you provide a screenshot of the content of the notification email received when this item was rejected? It’s convenient for us to check for you more accurately.11/12/2020 18:57 #2124425I didn’t recive any email, the item wasn’t rejectet it’s just gone, here is the screenshot of my sales, this track was one of my bestsellers.
Yesterday this track was in the search pannel but now it’s gone eaven from search
11/12/2020 19:04 #2124433here is the screenshot
11/12/2020 19:14 #2124441here is the screenshot
11/17/2020 18:43 #2132288Hi, OsipovVladimir
The reason of this removal is still being checked, please wait patiently. If we have the result, we will reply to you on this topic at once.
11/23/2020 20:30 #2141345Hi, any new information, about my situation?
11/25/2020 18:08 #2144125Hi, OsipovVladimir
We thoroughly checked the situation of this track, and found that it was deleted by mistake due to system error. Since the erased data cannot be recovered, if it’s possible, we would like you to re-upload this track. We are very sorry for any inconvenience and loss caused.11/26/2020 23:39 #2146113thank you for the answer and solve this problem, I did re-upload this track!
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