Home › 论坛 › For Musician › Musician Support (Language: English) › My sale disappeared

该主题包含 4 个回复，有 2 个参与人，并且由  100Audio-ZhaoShiru 于 4 年, 3 月 前 最后一次更新。

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  • 11/25/2021 11:35 #2773054

    MusikaStudios
    Participant

    Hello

    A sale I got on 24th November disappeared from the list. It was for this item – https://100audio.com/en/download/1258101/

    Please check and let me know.

    Thanks

    11/25/2021 11:45 #2773059

    100Audio-ZhaoShiru
    Moderator

    Hi，MusikaStudios

    I checked the sales records of this piece of music, and it was because a customer bought the wrong music due to an operating error. He applied for a refund ten minutes after paying, so the sales record of this piece of music disappeared.

    11/25/2021 12:43 #2773119

    MusikaStudios
    Participant

    Thanks for the reply

    11/25/2021 12:49 #2773122

    MusikaStudios
    Participant

    I have a suggestion… Perhaps you could send an email about cancelled sales… Just like the email when a sale happens… So we dont need to look at the earnings page to find out about cancelled sales.

    Thanks

    11/25/2021 13:36 #2773147

    100Audio-ZhaoShiru
    Moderator

    Hi，MusikaStudios

    Thank you for your feedback, I will convey your suggestions to the technical department

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