Hi，Makwaje

The financial department checked your records and found that you had submitted an application before, but the name did not match the name on your contract at all, so it was rejected by the bank.
You need to recheck your bank account number and name. If they are inconsistent, the bank will refuse to pay.
If you have other questions, it is recommended to contact the operation department directly via email.
Email address: global@mail.100audio.com
Link to modify bank information: https://100audio.com/en/vendor-dashboard/vendor-update/

Thanks

Hi，Makwaje

We don’t know if your email was blocked or due to other circumstances, you did not receive our notification email.
The operations department stated that it has been trying to communicate with you and has also sent emails, but has not received a response from you.
Because the bank will review all cross-border transfers, you need to ensure that your account number is consistent with the name in the contract. Using someone else’s identity to collect money may be intercepted by the bank and cause the payment to fail. And now we cannot pay through tools such as PayPal, only through bank transfer.
You’d better ask if there are any local banks that can accept transfers from China, because Chinese banks require that it must be your personal account.
If you have other questions, it is recommended to contact the operations department directly and tell them about your situation.

Thanks

Hi，SpaceSamurai

I asked my colleagues in the finance department that you are not on the payment list this month because there were many authors waiting in line for payment before.
They have marked you and will pay your commission first next month. Thank you for your understanding!

Hi，SynergyMusicUA

Please refer to the email notification. Because there have been many musicians applying for commissions recently, the financial department has been slow to process them.
If you haven’t received an email in the past few days, you may have to postpone payment until next month.
I will help you follow up the status and hope that the financial department can help you deal with it as soon as possible

I also wanted to know if my bills are eligible for payment this month?

I’ve been waiting for the 3rd month, do you have an agreement stating that your payments are paid in order?

Hi，Sevennotes/SynergyMusicUA

I will help you contact the financial department again and hope they can help you arrange commission payment as soon as possible.

Hi，Sevennotes

The finance department said it is too late this month and they will try to help you arrange payment in June

Thanks

100-Audio, please check if I am in payment list as well