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このトピックには19件の返信が含まれ、5人の参加者がいます。1 年、 4 ヶ月前 100Audio-ZhaoShiru さんが最後の更新を行いました。

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  • #3236090

    Synthezx
    参加者

    Hello!
    I made a withdrawal of funds from 15.12 (QNB Bank), but so far the money has not been received by the bank.
    Can you please tell me what is the status of this operation?

    Thanks

    #3236257

    100Audio-ZhaoShiru
    モデレーター

    HI,Synthezx

    Due to the severe COVID-19 outbreak in Shanghai recently, many staff members of the bank have been sick and asked for leave, and many employees of our company also rest at home, which has greatly affected work efficiency.
    The operation department is also actively communicating with the bank. The bank said that the money will definitely be paid, but it will take some time. Thank you for understanding.

    #3236964

    TrinityMusic
    参加者

    Zhao, what does that technically mean, are we paid this month before the NEW YEAR or not? very strange and not serious situation

    #3237329

    100Audio-ZhaoShiru
    モデレーター

    Hi,TrinityMusic

    To put it simply, we submitted all the materials to the bank for review very early, but due to the recent illness of many people, the bank did not have enough manpower, so many things were delayed.
    But the bank promises to work hard to deal with it. We are also very helpless about this. We cannot ask bank staff to go to work with illness. Now the epidemic is spreading in China, and many people are sick. You can also read the news about the epidemic in China.It should be back to normal next year.

    #3237401

    TrinityMusic
    参加者

    who knows who knows… Next month i will have another portion of money that are stuck in the site, but you guys will say, oh sorry we have to pay the others batch, so you have to wait several months before you get paid.. how do you think is it okay when you work full time and do not know either you get paid or not? How this all can cover bills, living costs, credit cards?

    #3238015

    SoSimpleAudio
    参加者

    100Audio-ZhaoShiru,

    What bank do you use for transfers to authors?

    #3238211

    TrinityMusic
    参加者

    100 audio, but still, will we get paid before the New Year or…?

    #3238391

    100Audio-ZhaoShiru
    モデレーター

    Hi,

    Now all banks in China are in the same situation
    We also want to pay off the commission as soon as possible, but it depends on whether the bank normally
    Now we are also waiting for news from the bank
    thanks

    #3238941

    SoSimpleAudio
    参加者

    I got the money, everything is fine. But which bank do you use?

    #3239481

    Synthezx
    参加者

    Still nothing for me:(
    I use as previously my bank of Turkey – QNB Bank.

    #3239764

    100Audio-ZhaoShiru
    モデレーター

    Hi,Synthezx

    The bank is still making payments one after another. The efficiency of the bank is very low recently, so it may need to wait

    #3240829

    Synthezx
    参加者

    Your technical support responded to my mail that this is due to Turkey’s military actions in Syria?!?!?
    It seems like the KNB bank canceled the payment. Syria and payment transfer? Very strange for me.
    However, money came from other sources!

    #3240830

    Synthezx
    参加者

    QNB bank

    #3240978

    SoSimpleAudio
    参加者

    100Audio-ZhaoShiru, You still haven’t answered my question, are you ignoring me? What bank do you use?

    #3241172

    100Audio-ZhaoShiru
    モデレーター

    Hi,SoSimpleAudio

    We cooperate with Shanghai Bank

    #3241177

    100Audio-ZhaoShiru
    モデレーター

    Hi,Synthezx

    We contacted the financial department, and they said that because of the recent conflict between Turkey and Syria, the bank has suspended the application for transfers to the warring areas, and the specific time to resume will wait for the bank to notify
    Thank you for your understanding

    #3244264

    KarmaMusicUA
    参加者

    100Audio-ZhaoShiru

    You do not want to switch to Wise or similar payment systems that work in China? so that there are no problems with banks and payments to authors

    #3244438

    100Audio-ZhaoShiru
    モデレーター

    Hi,KarmaMusicUA

    Some authors have asked questions about Wise Bank before, but the Bank of China we cooperate with seems to not recommend the use of virtual banks. This is a limitation of the bank, and there is nothing we can do about it

    #3245590

    KarmaMusicUA
    参加者

    100Audio-ZhaoShiru,

    Maybe you should change the bank in which the conditions are better for the authors? Sooner or later, you will lose authors due to the irregularity of payments, and therefore lose money. Please think about changing a bank that will calmly send money as your competitors send from China.

    #3245726

    100Audio-ZhaoShiru
    モデレーター

    Hi,KarmaMusicUA

    Thank you for your feedback, I will explain your appeal to the operation department

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