Home Forums For Musician Musician Support (Language: Mandarin) 订单成功后,邮件通知延迟

This topic contains 1 reply, has 2 voices, and was last updated by  100Audio-Paul 8 years, 2 months ago.

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  • #588569

    Indie LZ music
    Participant

    最近订单成功,邮件通知延迟很严重啊,要隔天才收到?望改进!!!

    #589882

    100Audio-Paul
    Moderator

    Hi Indie LZ music,

    邮件通知是在音乐售出时系统自动发送的,也就是说,音乐在售出的同时,音乐人也能及时收到邮件的;
    之前我们测试,偶尔最多会有15分钟的延迟,按理说有延迟不应该会有一天的延迟的;

    您使用的是QQ邮箱吧?能提供下你的订单ID吗,还有邮件收到的时间截图,好让我们查询一下问题,感谢。

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