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This topic contains 5 replies, has 4 voices, and was last updated by  100Audio-ZhaoShiru 2 days, 1 hour ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • 02/19/2026 at 21:40 #4144388

    FFerraudio
    Participant

    Hi, how’s everyone?
    I’m having a problem with the contract renewal, it says
    “You have a processing Contract / Authorization, please wait patiently…”

    But I haven’t signed anything yet. How can I fix this?

    02/24/2026 at 08:47 #4144881

    100Audio-ZhaoShiru
    Moderator

    Hi，FFerraudio

    It might be stuck in some process; I’ll ask my colleagues in the operations department to handle it.

    02/25/2026 at 08:06 #4145169

    katcamusic
    Participant

    I have the same problem.
    Don’t see the botton below to submmit the new contract

    02/25/2026 at 10:02 #4145210

    100Audio-ZhaoShiru
    Moderator

    Hi，katcamusic/FFerraudio

    Download your renewal contract via this link, sign it, and then scan and re-upload a photo of it to us.

    https://100audio.com/en/vendor-dashboard/documents-upload/

    03/10/2026 at 23:32 #4149489

    MReiserMusic
    Participant

    I want to renew my contract.
    Is there another way to download the contract and the Letter of Authorisation?

    When I click the Button “CLICK TO GENERATE RENEWING CONTRACT” nothing happens…

    03/11/2026 at 09:33 #4149532

    100Audio-ZhaoShiru
    Moderator

    Hi，MReiserMusic

    Colleagues from the Operations Department will contact you by email later with the renewal contract. Please check your email inbox in a timely manner.

    thanks

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