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This topic contains 3 replies, has 2 voices, and was last updated by  100Audio-ZhaoShiru 1 year, 5 months ago.

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  • 06/20/2024 at 22:12 #3842031

    FFerraudio
    Participant

    Hi, it’s impossible to upload any track to your platform. I’m getting a constant upload error or, if it uploads, it’s just a 300kb file.

    or reference if it helps I’m connecting from Argentina.

    06/21/2024 at 09:07 #3842130

    100Audio-ZhaoShiru
    Moderator

    Hi，FFerraudio

    I will report your problem to the technical department. Usually this problem is caused by too much browser cache. You can try changing a browser or clearing the cache of the current browser.

    thank you

    06/23/2024 at 05:35 #3843254

    FFerraudio
    Participant

    Oh, haven’t thought of changing browser. A follow-up to this:

    Tested with Edge, I was able to upload a few tracks before getting the HTTP error again.
    I’ll test it out with Chrome, thanks for the temporal quick fix!

    06/24/2024 at 08:58 #3843469

    100Audio-ZhaoShiru
    Moderator

    Hi，FFerraudio

    I have discussed this issue with the technical department, and the cause is still unclear. Network instability or other network errors can cause this problem, and it will take time to check the details.
    The best solution at the moment is to change the browser or switch to another network

    thanks

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