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This topic contains 12 replies, has 3 voices, and was last updated by  100Audio-ZhaoShiru 2 years ago.

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  • 10/12/2023 at 13:56 #3579313

    ABM
    Participant

    The number of days in the queue is increasing. The day before yesterday it was 7.7, today it is 8.9. Is this normal?

    10/12/2023 at 13:58 #3579317

    100Audio-ZhaoShiru
    Moderator

    Hi，ABM

    Due to last week’s public holiday, a considerable amount of music has been accumulated that needs to be reviewed.

    Relevant colleagues are currently working on it. Thank you for your understanding

    11/01/2023 at 19:45 #3609705

    TrinityMusic
    Participant

    Guys, NO Review of new tracks, NO sales. Please do smth!

    11/02/2023 at 08:53 #3610755

    100Audio-ZhaoShiru
    Moderator

    Hi，TrinityMusic

    Thank you for your feedback. The review department will handle it as soon as possible.

    11/03/2023 at 23:59 #3613464

    TrinityMusic
    Participant

    please check the tracks, it’s been a week with no approvals, no sales… very demotivating

    11/06/2023 at 09:48 #3614931

    100Audio-ZhaoShiru
    Moderator

    Hi,TrinityMusic

    The review department will handle it as soon as possible. Thank you for your understanding.

    11/06/2023 at 20:01 #3615999

    ABM
    Participant

    It is important that tracks on current topics be checked as soon as possible. Otherwise it will turn out that I have wasted a lot of time and effort.

    11/07/2023 at 09:10 #3616618

    100Audio-ZhaoShiru
    Moderator

    Hi，ABM

    Thank you for your feedback. I will urge the relevant departments to handle it as soon as possible.

    11/10/2023 at 16:18 #3622207

    ABM
    Participant

    Hi! Thank you for your prompt work. But after that, for some reason, everything went on pause.. One of the tracks with the status of 0.6 working days has been hanging for much more than half a working day. I hope these are temporary difficulties.

    11/13/2023 at 09:15 #3624641

    100Audio-ZhaoShiru
    Moderator

    Hi，ABM

    The music awaiting review has been decreasing and will return to normal in the near future. Thank you for your understanding

    11/27/2023 at 17:29 #3642741

    ABM
    Participant

    Hi! Strange things continue. The track with the status 0.1 workdays has been hanging for more than a week. Every week I still receive a letter saying that you have not received the contract signed by me, which I sent a long time ago. Now it seems to me that zero sales and problems with verification may be related to this. Is it true or not?

    11/28/2023 at 09:05 #3643345

    100Audio-ZhaoShiru
    Moderator

    Hi，ABM

    The contract has nothing to do with your sales. I will help you ask the operations department about the contract.

    11/28/2023 at 09:11 #3643346

    100Audio-ZhaoShiru
    Moderator

    Hi，ABM

    Your contract status is normal and there are no problems.
    Just ignore the email notification. It may be a problem with the system background.
    Regarding sales, it may be affected by the market. Many people have experienced a decline recently. Our sales department is working hard. Thank you for your understanding.

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