Home › Forums › For Musician › Musician Chat & Support (Language: English) › sale is not displayed in mail

This topic contains 8 replies, has 5 voices, and was last updated by  EpicMann 3 years, 4 months ago.

Viewing 7 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • 10/01/2022 at 12:19 #3133673

    zigro
    Participant

    Hi there!
    Previously, when a track was sold, a message came to the mail.
    Now the sale does not come.
    Do you need to change something in the settings?

    REGARDS,
    Zigro

    10/01/2022 at 18:21 #3133850

    VoDaMusic
    Participant

    Hey friend!
    Check out your “spam”, I had the same problem, just click on messages “this is not a spam” and they will be in your inbox again
    Cheers!

    10/01/2022 at 18:23 #3133854

    zigro
    Participant

    Thank you, but even spam I check before deleting.

    10/02/2022 at 02:17 #3134025

    EpicMann
    Participant

    It has not been coming to the post office for a long time, when the track was bought, it’s clean in spam. Why is this happening?

    10/03/2022 at 19:36 #3134791

    EllieMusic
    Participant

    I also stopped receiving sales emails.

    10/08/2022 at 10:41 #3137481

    100Audio-ZhaoShiru
    Moderator

    Hi，zigro

    Since last week was a public holiday, people in the operations department were on vacation.
    Now that normal work has resumed, I have notified the relevant colleagues to handle your issue
    Thank you for your understanding

    10/09/2022 at 13:39 #3138403

    EpicMann
    Participant

    Hello everyone, there was an alert in the mail about the purchase of tracks.

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