Home › Forums › For Musician › Musician Chat & Support (Language: English) › My account is currently suspended

This topic contains 3 replies, has 2 voices, and was last updated by  100Audio-ZhaoShiru 3 years, 6 months ago.

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  • 06/26/2022 at 01:43 #3024670

    BekiBeats
    Participant

    Hello,

    My account is currently suspended, because I didn’t renew my contract. How can I do this if I don’t have access to my account?

    Regards,
    BekiBeats

    06/27/2022 at 09:30 #3025338

    100Audio-ZhaoShiru
    Moderator

    Hi，BekiBeats

    Your contract expired in March this year, and you did not apply for renewal at that time, so the account is now frozen.
    I have notified my colleagues to deal with it. You can check your musician dashboard below. There should be a red box prompting you to renew your contract.

    Thank you

    08/01/2022 at 09:29 #3064271

    100Audio-ZhaoShiru
    Moderator

    Hi，BekiBeats

    Thanks for your feedback, I have notified operations to handle your issue

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