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日本語This topic contains 14 replies, has 4 voices, and was last updated by 
100Audio-ZhaoShiru 4 years, 3 months ago.
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Hi 100 Audio,
Of the two choices at the top of the dashboard, I clicked the left one, which generates a new contract. I don’t want to do this as I wish to change to non-exclusive when my current contract runs out in December.
Is there a way of being able to make the choice again and only click the ‘generate authorisation only’ option instead?
Kind regards,
Edward BrownHi，ECNMusic
Thank you for your feedback, we have canceled your application in the background, please try to submit your information again later
Have a nice day
Hi, 100Audio! I clicked the wrong button too. The left one. And then the electricity was shut down. And after that the announcement disappeared. What next? What should I do? Can you assist? Thanks
Hi,sergeygulevich
We found no problems with your account. If you can download the contract and upload it normally, it will not affect the normal use of your account
The link is as follows:https://100audio.com/en/vendor-dashboard/documents-upload/
One more question – just in case – can I downgrade this account from Exclusive-Worldwide to China-Exclusive right now?
Hi，sergeygulevich
It is practicable to move from a Worldwide-Exclusive contract to China-Exclusive.
You can click the link to get more details:https://100audio.com/en/vendor-dashboard/calculate-your-income/
So, concerning my existing contract I am allowed to move to China-Exclusive, aren’t I? Don’t I need to wait for a certain time? And one more question. I also have another China-Exclusive account (sergeygulevich1). Could I move the tracks from it (not many) to this account (sergeygulevich) after I downgrage to China-Exclusive? I wanted to have one single China-Exclusive account without separation… And one more thing. Can I transfer my earnings to my main, first, account from the second account? I would appreciate if it could be possible! Thank you so musch for your attention, dear 100Audio Team.
Hi，sergeygulevich
It is feasible to merge the items of two Chinese exclusive accounts, but the sales amount of the accounts cannot be merged. You can apply for a one-time withdrawal. After that, one of your accounts will be deleted, and only one account is allowed to upload items.
Have a nice day!
Hello,sergeygulevich
We found that your account still has a negative balance. Before merging the accounts, the sum of the funds in the two accounts must exceed the minimum withdrawal fee before applying for a one-time withdrawal. After the commission is settled, the accounts are allowed to be merged.
Hi，sergeygulevich
We found that your account sergeygulevich1 already has more than $200.When the total amount of money in your two accounts exceeds $280, you can apply for a one-time withdrawal commission. Please fill in your bank information to facilitate future operations.
Hi 100audio,
I don’t understand what’s going on, I saw 6 exclusive tracks in my portfolio. But I can’t be exclusive.
I see this problem, not only for me. Maybe I didn’t do it on purpose either. I went to my profile settings and saw there “Your Exclusivity Agreement：
Non-Exclusive 36%”. What should I do?Hi，AleXZavesa
Thank you for your feedback. We haven’t found any exclusive tracks in your items. Can you provide the track name or screenshot of the works you have questions about?
Yes)
Hi，AleXZavesa
Usually, exclusive items will have a yellow logo in the upper left corner (you can view the specific information through the attachment). The six selected tracks do not have this logo, so they are non-exclusive items. We will investigate the cause of this situation later, and thank you for your feedback！
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