Home Forums For Musician Musician Chat & Support (Language: English) can't find where to re submit id and photo

This topic contains 1 reply, has 2 voices, and was last updated by  100Market-Ray 5 years, 3 months ago.

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  • #2099159

    OddVisionMedia
    Participant

    Hello! I have got this message on my mail “Sorry, you did not upload an ID photo to verify your identity information. Please re-upload and submit.
    For the avatar which would be the work’s displaying pictures, in order to deepen the user’s impression and help to sell, please upload a personal logo or studio logo for non-real photos. Due to market and personal privacy, real photos of your own are not suggested to use as the avatar. If you have no idea, please refer to other author avatars.
    Thanks!”

    sorry but i cant find URL link where I can edit and re submit my id.. i can’t find this url where i can do it, if I click https://100audio.com/en/vendor-dashboard/

    it shows me this message “Your application is pending review… Please check your E-mail. If you have already received the confirm e-mail, please go back to “Start Selling” at the top-right, or click here. If you have not received any email from 100Audio, please contact us directly global@mail.100audio.com or leave a message in our forum.”

    and if i use “click here” i get to https://100audio.com/en/vendor-dashboard/ start page

    thanks.

    #2100437

    100Market-Ray
    Participant

    Hi, Registered User 51720
    We checked your situation and found you submitted registration applications twice. The identity information in the first application is complete and correct, so you have passed the registration examination. Please check your mail box.

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