Home › Forums › For Musician › Musician Chat & Support (Language: English) › Updating Track Info

Tagged: , , , ,

This topic contains 11 replies, has 5 voices, and was last updated by  100Market-Ronan 6 years, 3 months ago.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • 05/28/2019 at 00:03 #1076556

    ModernMusic
    Participant

    Hi,

    If I change some tags or the description of a track which is already online, do those changes take effect immediately or does the track go back into a review queue for those changes to be looked at manually by a reviewer again? If so is this review queue the same as the inital review queue in terms of time to wait, and finally do I get an email confirmation that the changes have been approved?

    Thanks!

    05/28/2019 at 10:17 #1076779

    100Market-Leila
    Participant

    Hi ModernMusic,

    Tracks will go back to a review queue to be reviewed after you submit the application.
    It takes about 5 working days and you would get a confirmation email then if the changes have been approved.
    Please feel free to contact us then if there is still any problem.
    FYI: you could click here to modify your track: https://100audio.com/en/vendor-dashboard/modify/
    Hope that helps.

    05/28/2019 at 18:15 #1077558

    ModernMusic
    Participant

    Hi Leila

    Thank you very much – you have been very helpful as always 🙂

    05/29/2019 at 16:14 #1078841

    100Market-Leila
    Participant

    Hi dear,

    Glad that helped. Nice journey on 100Audio!

    06/26/2019 at 18:10 #1149185

    ModernMusic
    Participant

    Hi, in the four weeks since I made some changes and asked this question, I have still not recieved any notification email to advise whether or not my changes were succesfully implemented. As far as I can see no changes have yet been made.

    06/27/2019 at 10:05 #1152301

    100Market-Leila
    Participant

    Hi ModernMusic,

    We have sent you a mail for the details before, it may be classified as spam and delivered to your junk mailbox.
    And we mailed you again today. Please kindly check your mailbox.
    Hope that helps and have a nice day!

    07/31/2019 at 18:22 #1228486

    ModernMusic
    Participant

    Hi there,

    Sorry to bring this up again but once more I updated some keywords on a few of my tracks (I think over two weeks ago now) and I have had no confirmation of any changes being accepted or refused. I don’t mind leaving a reminder here whenever I make changes (I do tend to change search words etc as an experiment!) but surely it would be easier if these went into a queue similar to the initial review queue to be looked at, or even (if it’s just keywords) update automatically?

    Thanks!!

    08/01/2019 at 10:31 #1230224

    100Market-Ronan
    Participant

    Hi ModernMusic，

    Your application for modifying your tracks has been approved already.
    Please check that again.
    Have a nice day!

    08/01/2019 at 16:07 #1230833

    ModernMusic
    Participant

    Hi Ronan,

    Ok thanks – I didn’t get any confirmation emails is all

    Thanks!

    08/02/2019 at 09:36 #1232899

    100Market-Logan
    Participant

    Hi ModernMusic,

    We have received your four modification applications on 9th of July (GMT+8). And all of them have been approved already. Normally authors would receive emails after then. The reason that you do not see them maybe because the emails are defined as spams. You may check your junk mail box. Or you could also see whether the tags have been edied at your backstage.

    Hope that helps and have a nice day.

    08/10/2019 at 06:10 #1255771

    KinakhSound
    Participant

    Hello! I accidentally downloaded the same track twice. Please remove it, as I have not found how to do it myself. Track name “Motivational Piano Inspire”

    08/12/2019 at 09:52 #1258907

    100Market-Ronan
    Participant

    Hi KinakhSound,

    You can apply for removing it here:https://100audio.com/en/vendor-dashboard/modify/
    We will figure out that ASAP if you still can’t remove that.
    Have a nice day!

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)

You must be logged in to reply to this topic.